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Florence Marsteau

Senior Pricing and Steering Analyst - SWISS/Lufthansa Group

  • Revenue Management
  • Optimization
  • Airline
  • Hotels
  • Analytics

Contact

Professional Status

Employed
Open to opportunities

About Me

Passionate about revenue management and having acquired almost 10 years of experience with different fields of application, I am always seeking new challenges, strongly looking for further capacities development, willing to discover many new environments and excited about confronting my current perspectives to different paradigms.

My Links

Experience

Senior Pricing and Steering Analyst

Swiss International Air Lines
Since November 2017
  • In charge of Lufthansa Group passengers revenue generated in market Italy
  • 5th biggest market (after DACH & US)
    Turnover 2018: 672 Mios EUR
  • Working with a team of 3 junior pricers
  • Leading or representing Revenue Management in different projects, including multi-airlines integration, cooperation with Joint Ventures, and large marketing programs
  • Concept & special tasks owner - various topics aiming at supporting Pricing community in their daily work
zurich (Switzerland)

Pricing and Steering Analyst

Swiss International Air Lines
April 2016 to November 2017
  • In charge of the passengers revenue generated in respective markets (see below), with O&D perspective.
    - Apr16-Jul17: markets GB, IE, GR, TR, AE, OM, PK and offline MEST - for SWISS
    - Jul17-Jan18: markets GB, IE, IS - for Lufthansa Group (Lufthansa, SWISS and Austrian Air Lines)
  • Special tasks owner, acting as referee, providing support to the teams and training newcomers on various topics
  • 2016 turnover: 316 Mios GBP
Full-time zurich (Switzerland) Learn more

Group Strategy Manager

Marriott International
September 2013 to March 2016
  • In charge of groups and catering strategy for Paris Cluster, in partnership with revenue managers, hotels' management committees and sales departments (proactive and reactive).
  • 2014 turnover: 50 M€ net (10 hotels)
Full-time Paris (France) Learn more

Revenue Analysis Supervisor

Marriott Internatinal
March 2012 to September 2013
  • In charge of revenue optimization for 2 properties within Paris Cluster.
  • Courtyard Paris Arcueil 4*
    Courtyard Paris Saint-Denis 4*
    Renaissance Paris Vendôme 5*
Full-time Paris (France) Learn more

Multi-property Revenue Manager

Adagio City Aparthotel
October 2011 to March 2012
  • Position based at Adagio headquarter.
    In charge of the revenue optimization for 7 properties (France South West region).
Full-time Paris (France) Learn more

Revenue Analyst

Marriott International
January 2011 to August 2011
  • Assisting the market Director of Revenue Analysis and the analysis team (6 persons) for the revenue optimization.
  • Main focus on: Marriott Champs Elysées, Marriott Rive Gauche Conference Center and Courtyard Arcueil
Internship Paris (France) Learn more

Skills

IT skills

  • MS Office suite
  • Excel advanced professional skills including VBA and complex pivot tables
  • Amadeus Altea Inventory, LHG systems
  • PMS & CRS: Opera 5, Marsha, One Yield, GPO/SFAWeb, Tars, Fols, Hotix

Languages

  • French
    mother tongue
  • English
    fluent
    working in an international group and intercultural office where English is the main language used
  • German
    currently re-learning
    8 years of courses during studies

Other

  • strong analytical and numercial skills, bigger picture as well as detailed outlook
  • results oriented, problem solving skills
  • good understanding of sales departments needs and consumers behaviors
  • used to deal with all types of clients: internal and external, sales people and 'figures' people, top management and operational teams, property owners & asset managers, head offices / VPs etc.
  • multi-tasking, project management
  • capable to work under pressure
  • enjoying teamwork and able to work autonomously, used to coordinate actions through various departments, audit
  • thorough and precise
  • proactive attitude
  • cheerful teamplayer, company culture ambassador
  • curious, willing to learn new things
  • capable to adapt to different environments and situations